Shipping Policy

Each 610AD product is made to order to reduce waste and overproduction.

Processing & Fulfillment Times

• Orders are processed within 2–5 business days.

• Most items ship within 3 business days or less.

Free Shipping Minimums

Enjoy free standard shipping when you meet the minimum purchase amount for your region:

• USA: $100 USD

• Canada: $200 CAD

• UK: £120 GBP

• EU: €140 EUR

• Japan: ¥23,000

• Rest of World: $150 USD

Delivery & Tracking

• Orders are typically delivered within 3–7 business days.

• Middle East orders may take up to 15 days.

• A tracking number will be emailed once your order ships.

International Orders

• Customers are responsible for any customs fees, duties, or taxes.

• These charges vary by country and are not covered by 610AD.

• For details, please contact your local customs office.

EU Product Safety Requirements

• Age Restrictions: For adults

• EU Warranty: 2 years

• Compliance: Products meet EU requirements for flammability, lead, cadmium, phthalates, and formaldehyde levels.

In compliance with the General Product Safety Regulation (GPSR), 610AD and SINDEN VENTURES LIMITED ensure all consumer products are safe and meet EU standards.

For product safety inquiries, contact our EU representative:

gpsr@sindenventures.com

You may also write to us at:

Calgary, AB, Canada

or

Markou Evgenikou 11, Mesa Geitonia, 4002, Limassol, Cyprus

Need Help?

If you have any questions about your order or shipping, please contact us. We’re here to make your experience as smooth as possible.

Thank you for choosing 610AD.